Privacy Policy

SRT Holdings, LLC, doing business as SR//TECH ("SR//TECH," "we," "us," or "our"), respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you visit sr-tech.io or use the SONIC Trading Terminal (together, the "Services").

1. Information We Collect

We may collect the following categories of information:

• Contact information you provide directly, such as your name and email address when you reach out to info@sr-tech.io or support@sr-tech.io.
• Account and usage information if you register for or use the SONIC Trading Terminal, including login activity, configuration settings, and trading-related interactions with the platform.
• Technical information collected automatically, such as IP address, browser type, device information, and pages visited, typically through standard web server logs or cookies.

2. How We Use Information

We use the information we collect to:

• Operate, maintain, and improve our website and Services;
• Respond to inquiries and provide technical support;
• Monitor for security, fraud, and abuse;
• Comply with applicable legal and regulatory obligations; and
• Communicate with you about updates to our Services, where permitted.

3. How We Share Information

We do not sell your personal information. We may share information with service providers who help us operate our Services (such as hosting or infrastructure providers), or when required by law, regulation, legal process, or governmental request.

4. Data Retention

We retain information for as long as necessary to provide the Services, comply with legal and regulatory obligations (including applicable recordkeeping requirements for market participants), resolve disputes, and enforce our agreements.

5. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You may contact us at any time to ask what information we hold about you, to request corrections, or to request deletion, subject to our legal and regulatory recordkeeping obligations.

7. Children's Privacy

Our Services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date above.

9. Contact Us

Questions about this Privacy Policy can be directed to info@sr-tech.io.

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This page is a general-purpose template and does not constitute legal advice. Given that SR//TECH operates as a CAISO convergence bidding participant and may handle trading-account or financial data, we'd recommend having counsel review this before publishing — particularly the data retention and sharing sections.